Privacy Policy

Introduction

Here at Nel Designs Limited (trading as Foreternityrings.com), we take your privacy and security seriously. This Privacy Policy, along with our Cookies Policy, explains how we use and protect any personal data that we collect from you, or that you provide to us.

We want this policy to reassure you that we are completely committed to keeping your information safe, but if you have any questions you want to ask us, please email us at sales@foreternityrings.com or write to us at

Nel Designs Limited
3rd Floor
207 Regent Street
London
United Kingdom
W1B 3HH.

When shopping with us and using this website, the data controller is Nel Designs Limited.

What Information Do We Collect

We collect information like your name, email address, location, and the account credentials that you have given us online or in store or that we have obtained automatically. We use this information to process your orders and a few other things mentioned in this Privacy policy (like logging and analytics). If you connect with social media through one of our websites we will automatically have access to information provided by the platform. For your convenience, we use cookies so you don’t have to log in every time you visit our website.

Cookies and How We Use Them

See our full Cookie Policy here

What are cookies?

A cookie is a small text file that is stored onto your computer when you visit certain web pages. At foreternityrings.com we use cookies to keep track of what you have placed in your basket and make sure we still have your details when you return to the site.

What do cookies do?

For you to get the best of the online shopping and personalised services available on foreternityrings.com, your computer, tablet or mobile phone will need to accept cookies. This is because we can only provide you with certain personalised features by using them.

To order products from us you will need to have cookies enabled on your browser – see the section on Managing your Cookies. If you don’t enable cookies you will still be able to browse the site and use it for research purposes, you just won’t be able to put products in the basket or purchase them. Most web browsers have cookies enabled, but see Managing cookies for help to turn them on should you need to.

What is stored on cookies?

We use encrypted information gathered from cookies to help improve your experience when visiting our website. For example, cookies help us to determine relevant products to show you when you are browsing or help us identify and resolve errors.

Where do cookies come from?

Most of the cookies on our site come directly from foreternityrings.com. However, we also have relationships with authorized, carefully selected and monitored suppliers who may also set cookies during your visit. These cookies will be used for remarketing purposes, which means that you will be shown different products and services based on what you appear to be interested in when you are browsing. If you’d like to opt out, please go to the Network Advertising Initiative website (opens in a new window – please note that we’re not responsible for the content of external websites).

Why do I need to know about cookies?

We are offering you this information as part of our initiative to comply with recent legislation and to make sure that we are honest and clear about your privacy when using our website. We are also working on a number of other privacy and cookie related improvements to our website to ensure that you have the safest and best experience whilst visiting our website.

Managing your cookies

If you would prefer to block or delete cookies from foreternityrings.com, or any other site, you can use your internet browser to do this. Every browser is different, so look at the Help menu on your browser, or your mobile phone’s manual to see how to reset your cookie preferences. If cookies are not enabled on your computer your shopping experience will be limited on foreternityrings.com. You will be limited to browsing and researching and will not be able to add a product to the Basket or complete a purchase.

To enable cookies

If you’re not sure of the type and version of web browser you use to access the Internet:

For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option

For Macs: with the browser window open, click on the Apple menu and select the ‘About’ option

How to check cookies are enabled for PCs

Google Chrome

Click on ‘Tools’ at the top of your browser window and select Options
Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
Now select ‘Allow local data to be set’

Microsoft Internet Explorer 6.0, 7.0, 8.0

Click on ‘Tools’ at the top of your browser window and select ‘Internet options’ , then click on the ‘Privacy’ tab
Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
Settings above Medium will disable cookies

Mozilla Firefox

Click on ‘Tools’ at the top of your browser window and select Options
Then select the Privacy icon
Click on Cookies, then select ‘allow sites to set cookies’

Safari

Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option
Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’
Click ‘Save’

How to check cookies are enabled for Macs Safari on OSX

Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option
Click on ‘Security’ then ‘Accept cookies’
Select the ‘Only from site you navigate to’

All other browsers: We support all the browsers listed above but for all other browsers please consult your documentation or online help files.

Third-party cookies: You may notice that some cookies are not related to foreternityrings.com. When you visit certain pages with embedded content from third parties, you may be sent cookies from these websites. We do not control these cookies so we suggest that you check the third-parties websites for more information about their cookies, cookie policy and how to manage them.

How Do We Use the Information We Collect?

We use your information in a range of ways but mainly to deal with your orders, to enroll you into loyalty programmes or to contact you regarding a product. We use third party analytics which may use details such as your IP address.

Targeted Advertising

We collect information about your online activities to provide you with targeted advertisements. We use third party ad networks such as Facebook and DoubleClick (Google) – from which you can chose to opt out.

On our Website, we may collect information about your online activities for use in providing you with advertising about products and services tailored to your individual interests. We also may obtain information for this purpose from third-party websites on which our ads are served. This section of our Policy provides details and explains how to exercise your choices.

You may see our ads on other websites because we use third-party ad networks, such as the following, to serve our ads:

DoubleClick
Facebook
GDN Google Display Network
Twitter
RadiumOne
Amobee
Rubicon Project
OpenX
AppNexus
Yahoo
Certona

Through such ad networks, we can target our messaging to users through demographic, interest-based and contextual means. We may also use our own cookies to serve you relevant advertising. However if you would like to turn this service off, you can manage cookies in your browser settings. We can track your online activities over time by collecting information through automated means, including through the use of third-party cookies, web server logs, pixels and web beacons. The networks use this information to show you advertisements that may be tailored to your individual interests. The information our ad networks may collect on our behalf includes data about your visits to websites that serve our advertisements, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on our Website and on third-party websites that participate in these ad networks. This process also helps us track the effectiveness of our marketing efforts. To learn how to opt out of this ad network interest-based advertising, click on the links above, or click here to learn about our partners participating in the Digital Advertising Alliance.

Information We Share

We will not sell or rent your personal data to a third party. If we work with partners or contractors they may have access to your personal data but only to the extent needed to do their job for us.

We will disclose your information to a third party such as the police, if required to do so by law.

We do not disclose personal information we collect about you, except as described in this Policy. We may share personal information with service providers who perform services on our behalf. These service providers are permitted to use or disclose the information only as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, manage and reduce our credit risk, verify information, fulfill orders, and provide web hosting, analytics and marketing services. We also may share your personal information with our affiliates and joint marketing partners for the purposes described in this Policy.

We may release your personal information if we are required to do so by law or court order, to enforce or apply our Terms of Use or if we believe in good faith that such release is necessary or appropriate to protect the rights, property, or safety of our company, customers, affiliates, or others. We may also share or transfer information, including your personal information, in connection with the sale, transfer, acquisition, merger, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control of Nel Designs Limited or any affiliated company (in each case, whether in whole or in part). When one of these events occurs, we will use reasonable efforts to notify users before information is transferred or becomes subject to different privacy practices.

We may also share information or data in a form that cannot be used to uniquely identify or contact an individual person (“non-personal information”). We may collect, use, transfer, and disclose this non-personal information for any purpose. Non-personal information that we collect may include information regarding your activities on the Website, which may be aggregated and used to help us provide more useful information to our customers and to understand which parts of the Website are of most interest.

How We Protect Personal Information

We take many steps to ensure your information is safe however we can’t fully guarantee its security. Please be aware that we never send emails requesting personal information.

We enforce commercially reasonable security measures online and in our physical facilities to protect against the loss, misuse, disclosure, or alteration of personal information provided to us. While we strive to safeguard your personal information, we cannot guarantee the security of any information you disclose or transmit to us.

If you receive an e-mail that looks like it is from us asking you for your personal information, do not respond. We will never request your password, username, credit card information, or other personal information through e-mail.

We have taken measures to make shopping on the Website a safe and enjoyable experience for our valued customers. We use Secure Sockets Layer (SSL) encryption technology, the industry standard for secure online transactions, to encrypt your personal credit information, including your credit card number, before it travels over the Internet.

Your Choices

You are free to opt out of our mailing list and to contact us to update your preferences. This will not affect our communications to you regarding your orders.

We offer you certain choices in connection with the personal information we collect about you, such as how we use the information and how we communicate with you. To update your preferences, ask us to remove you from our mailing lists, exercise your rights regarding your personal information, or submit a request, please contact us.

You can also unsubscribe from receiving our emails by following the “Unsubscribe” link provided in our emails. We will honor your request to remove you from our mailing list(s), but there may be a delay between submission of such request and actual removal from our mailing lists, as these lists are generated well in advance of our actual mailings. Opting out of communications does not affect our communication with you via telephone or email regarding your orders or other sales or service transactions.

You may request access to the personal information we maintain about you or request that we correct, amend, delete or block the information by contacting us. You may withdraw any consent you previously provided to us or object at any time on legitimate grounds to the processing of your personal information, and we will apply your preferences going forward.

Children's Privacy

We are committed to protecting the privacy of children. The Website is not directed to children and we do not knowingly collect any personal information from children. If a child under the age of 13 has provided us with personal information online, we ask that a parent or guardian please contact us. Please visit the FTC’s website at www.ftc.gov for tips on protecting children’s privacy online.

Do Not Track Policy

‘Do not track’ features do not work on our websites.
Some browsers have a “do not track” feature that lets you tell websites that you do not want your online activities tracked. At this time, the Websites do not respond to web browser “do not track” requests or similar signals that users may employ.

You can use this link here to opt out of Google Analytics tracking
[ga-optout text="Disable Google Analytics"]

Your Consent

By providing information on or through a Website you are consenting to the collection, use and disclosure of such personal information as described in this Policy. You may withdraw your consent at any time by following the procedure described in the “Your Choices” section above.

In addition, your use of the Website constitutes consent (a) to be contacted about your account through any contact information you provide, including mobile phone numbers, even if the number is on a Do Not Call list, and even if you are charged under your phone plan and (b) to the use of any automatic telephone dialing system and/or a prerecorded message when contacted.

Links to Third Party Sites and Services

This Website may contain links to third party websites operated by individuals or companies unrelated to us. Please be aware that we are not responsible for the privacy practices of such third party websites. We provide links to these websites for your convenience only and you access them at your own risk. We recommend that you review the privacy policies and terms of use posted on and applicable to such third party websites prior to utilising them.

Accessing And Updating Your Personal Information

You can contact us to edit or remove your personal information from our database. We will keep it as long is necessary and/or permitted by law.
If you have a Website account, you can log in to view and update your account information. Please contact us with questions or concerns, to request edits to your personal information, or to have it removed from our database. We keep your personal information for as long as we think is necessary or advisable, and we reserve the right to retain it to the full extent not prohibited by law.

Transferring Your Personal Information

We may transfer your personal information within and outside the European Economic Area.

When we obtain information about you, we may transfer, process, and store such information in the United States and other countries, both within and outside of the European Economic Area. By providing us with your information, you consent to the transfer to, and to the processing and storage of your information in, countries outside of your country of residence, which may have different data protection laws than those in the country in which you reside.

Modifications to this Policy

If anything about this Policy changes, we will let you know via this website or an email.

We will modify this Policy if our privacy practices change. We will notify you of such changes by posting the modified version on our Website and indicating the date it was last modified, and, if the changes are significant, we will provide a more prominent notice (including by email in certain instances). The date this Policy was last modified is at the top of this page. Please periodically review this Policy so that you are familiar with the current Policy and aware of any changes.